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Lagostina – Premium Housewares – Cookware Canada
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At Groupe SEB Canada, protecting your privacy is very important to us. Our goal is to treat the personal information you furnish us with the utmost respect, and in accordance with this Privacy Policy. Please read on for details about our practices for handling and securing your personal information.

By accessing, browsing, using and/or downloading materials from this Site, or by making a purchase of LAGOSTINA products, you agree on your own behalf and on behalf of each entity on whose behalf you act to this Privacy Policy. If you do not agree to this Privacy Policy, you should not browse or use this Site, download or use materials from it or make a purchase of LAGOSTINA products.


Non-Personal Information Collected Automatically When you access the Site, we may automatically collect information that is not personal (e.g., type of Internet browser and computer operating system used; domain name of the web site from which you came; number of visits, average time spent, pages viewed). We may use this information to measure the use of our Site and improve its content.

“Cookies” – Information Placed Automatically on Your Computer

Cookies are small pieces of data stored by your Internet browser on your computer's hard drive, which permits us to recognize you when you access this Site. Cookies can help us in many ways, for example, by allowing us to tailor the Site to better match your needs. You may set your browser to notify you when you receive a cookie to prevent cookies from being sent or to erase cookies from your hard drive.

Personal Information Collection

There are times when we may ask you for or you may choose to provide for information about an entity on whose behalf you act and yourself to assist us in meeting your various needs. This information may be used for the purpose of processing your on-line orders, improving our services and developing additional services or answering questions you may have.

To provide these services, we may need to ask you directly to provide, among other things, your name, mailing address, postal code, e-mail address and phone number. Also, you may elect to order products from the Boutique Store, which may require us to gather additional information such as credit card information to process your order.


When you provide information to us, we usually Use it to respond to or process your requests (e.g. processing orders). We may also communicate with and disclose your information to third parties for the purpose of fulfilling and completing such requests.

We may also aggregate statistics that we gather about our customers, sales, traffic patterns, and products and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated herein.

We may also use, disclose and communicate your personal information if required to do so by law including by an order of any court.


A copy of the personal information you provide to us and which we retain is kept on our servers located in Montreal, Quebec, Canada. You can access and notify us to update the personal information you have provided to us by sending us an e-mail at Also, you may request that we modify or delete information we have gathered during your visit by sending us an e-mail at


Where we consider it appropriate, we use encryption and/or authentication tools among other methods to protect certain web-based personal information. See our Section on Security in our Online Purchase Policy for more information on the security measures we use to protect the information we collect from you through our online order forms.

E-mails you send to us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes highly confidential information, you may want to provide it by post or via the telephone instead.

We instruct our employees with access to your information that it is to be used only in adherence to the principles set forth in this Privacy Policy and the laws applicable to each specific business. Employees who misuse customer information may be subject to disciplinary action.


We reserve the right to modify or supplement this Privacy Policy statement at anytime. If we make any material change to this Privacy

Policy, we will update this Site to include such changes and post a notice on our home page with a Link to the updated Privacy Policy. Please read any such notice and the new policy statement. Your continued use of this Site after we post such notice will constitute your acceptance of the new terms and their application to your use of this Site and the information disclosed for such use, including information previously furnished us, as if they were the initial terms. However, we will seek your consent if we want to use your personal information for purposes other than those you have agreed to previously.


This Site may contain links to other sites, including those of our businesspartners, vendors and advertisers. While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of the privacy practices employed by other sites.


In order to continually monitor and strengthen our privacy procedure, we have on staff Coranco’s Customer Service Department, who can be contacted at via e-mail. Please contact the Customer Service Department staff if you have questions about information security, privacy and usage that were not answered here.

We welcome any suggestions to our Privacy Policy.